Refund Policy – Leads Databases

At Leads Databases, we are committed to providing accurate, high-quality digital lead databases and marketing data. Since our products are delivered digitally, all purchases are considered final. Please read this Refund Policy carefully before placing an order.

General Policy

All products purchased from LeadsDatabases.com are digital downloads. Once a database or digital file has been delivered, it cannot be returned, revoked, or exchanged. Therefore, all sales are final.

If you experience any issue with your order, our support team will work with you to resolve it by providing technical assistance or, where applicable, a replacement file of equal or comparable value.

Replacement Eligibility

A replacement file may be provided if:

  • The delivered file is corrupted, incomplete, or cannot be accessed.
  • The product received is materially different from the description on our website.
  • A technical error on our side resulted in the incorrect file being delivered.

To request a replacement, please contact us within 7 calendar days of your purchase at Supportleadsdatabases@gmail.com and include your order details along with a description of the issue. Once verified, we will provide an appropriate replacement.

Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind after purchase.
  • Customer-side software, hardware, or compatibility issues.
  • Inability to use the data due to user error or third-party restrictions.
  • Purchases made during promotional offers, discounts, or special bundles.
  • Accounts suspended or terminated for violating our Terms & Conditions.
  • Requests submitted after the 7-day replacement period.

Duplicate or Overpayments

If a duplicate or accidental payment is made, the excess amount may be applied as store credit toward a future purchase. Cash refunds are not provided unless required by applicable law.

Consumer Rights

Nothing in this Refund Policy limits or excludes any statutory consumer rights available under applicable laws and regulations.

Contact Us

If you have any questions regarding this Refund Policy or need assistance with your order, please contact us:

Email: Supportleadsdatabases@gmail.com

Website: https://leadsdatabases.com

Phone: +44 7456 445087

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